From unanswered tickets to real partnership
How Race Swami switched to Commit Swimming
After struggling with slow support, manual billing work, and a difficult website experience, Race Swami moved to Commit Swimming to simplify operations and build a more reliable partnership.
By
Calvin Fridirici
31 March 2026
%20(1).png)


About
Race Swami
Race Swami is a competitive swim program supporting day-to-day club operations across multiple team sites.
The club focuses on structured training and long-term athlete development, with a strong emphasis on systems that are easy to manage and responsive when support is needed.
Coach: Matt Finnigan
Previous platform: TeamUnify
Switch date: June 30, 2025
Primary focus: Training, billing, communication, and website management
Before Commit Swimming
Before switching, Race Swami relied on TeamUnify to manage core club workflows.Over time, several challenges became difficult to ignore:
- Questions and support requests often went unanswered
- Billing and finance tasks required manual effort and workarounds
- Website tools felt difficult to manage and limited as a marketing asset
- Admin work pulled time away from coaching and team growth
“TeamUnify never has a representative that gets back to you. We needed a partner who could actually help when we had questions or issues.” — Matt Finnigan, Coach, Race Swami
Why Commit Swimming
Race Swami chose Commit Swimming to bring daily operations into a system that felt:
Responsive Easy to learn Supportive of real club growth
A new administrative assistant was able to learn Commit’s financial workflows in just a couple of days using provided help resources.
Core capabilities adopted:
- Club billing and monthly dues management
- Team website and member onboarding
- Administrative support and guidance
- Ongoing communication with the Commit team
A setup that supported immediate progress
Commit Swimming was introduced while the club continued normal operations, allowing workflows to improve without disrupting swimmers or staff.
Key early improvements included:
- Faster onboarding for new members as the team rapidly grew
- Clear, guided help through emails and short instructional videos
- Reliable responses to questions, often within the same hour
“It’s a stress-free partnership… we’re on a first-name basis with the people we work with at Commit.” — Matt Finnigan, Coach, Race Swami
Clearer workflows and less friction
With billing, website management, and admin support simplified, Race Swami began seeing meaningful day-to-day improvements.
“From a finance perspective, it’s an eye-opener how easy it is compared to what we dealt with before.”— Matt Finnigan, Coach, Race Swami
Key improvements
A real support partner
Monthly dues and billing made simple
Faster admin work (adding members in minutes)
A clean website they can use for marketing
See how one connected platform can simplify club management
Every club’s situation is different, but responsive support and simpler workflows can make a meaningful difference across the season. Get a walkthrough tailored to your club’s structure and day-to-day needs.

Related posts

How Central Aquatics of Pennsylvania launched with Commit Swimming
As a brand-new swim team evaluating management platforms for the first time, Central Aquatics of Pennsylvania chose Commit Swimming to build a reliable operational foundation, supported by fast, responsive customer service from day one.

How Hilton Area Swim Team simplified scheduling, messaging, and volunteer tracking with Commit Swimming
After outgrowing Sports Engine’s limited calendar and communication tools, Hilton Area Swim Team moved to Commit Swimming to coordinate schedules, messaging, and volunteer jobs in one connected system.
